AI Hub supports setting up connections to external systems, such as storage drives or mailboxes, which can function in these ways:
Input — Sources from which AI Hub can read files for processing in automation apps and deployments that reference connected paths. These connected sources appear in the AI Hub file explorer or can be referenced by file path when using the AI Hub API.
Each workspace also has a Data Drive, which is included storage that serves as the workspace-level default location for input files.
Output — Destinations where AI Hub can write processed run results from automation apps and deployments that are configured to write to those destinations.
Storage — Certain drive types can be designated as the default drive, making them the default storage location for all AI Hub resources, including automation project files, temporary processing files, and configuration files.
By default, the Instabase Drive (1 TB of included storage) serves as the organization default drive for output and storage. Instabase Drive is used as the default location for all output when no other destination is specified. However, organizations can use their own connected drive as a default drive to ensure all content remains within their own storage system.
Additionally, some data connections can be used for deployment-specific input and output integrations:
Upstream integration — A deployment configuration that automatically pulls files or folder contents from connected sources for processing.
Downstream integration — A deployment configuration that automatically sends processed results to external systems.
Review the following table for an overview of which data connections support each capability:
Each workspace has a default input drive called Data Drive, which is included storage that serves as the workspace-level default location for input files. The Data Drive appears in the Data tab of each workspace and provides a dedicated location where you can upload and store input files for processing.
Data Drive is related to Instabase Drive in the following ways:
Data Drive respects the organization-level Instabase Drive enable/disable setting. If you disable Instabase Drive, each workspace Data Drive is also disabled.
Data Drive contributes to the Instabase Drive’s 1 TB storage limit.
While related to Instabase Drive, all Data Drives are independent and workspace-specific, ensuring data isolation between workspaces.
Users with workspace manager permissions or higher can add data connections from the Data tab of any workspace. See the following configuration guides for details.
Connecting mailboxes, including Gmail, Microsoft Outlook, Yahoo Mail, and others
When adding data connections, admins have the option to select an audience—organization members or workspace members—which sets the scope of the connection. Selecting Organization members establishes the connection at the organization level, making the data source available to every workspace. Data connections limited to workspace members are available only in the selected workspace.
In general, when adding a data connection, select Workspace members as the audience. AI Hub uses workspaces to maintain separation of access and resources, and workspace-level connections respect this separation. Additional guidelines include:
Add data connections only in the workspaces where they’re needed. You can connect the same data source to multiple workspaces if you need access across workspaces.
Connect a drive at the organization level only if you intend to use it as the organization default drive.
Adding drives at the organization level isn’t recommended as a shortcut to supporting input and output across all workspaces for the following reasons:
Drives configured at the organization level can’t be used for input.
While organization drives can be referenced as an output destination by using the output_dir parameter when running an automation app or deployment by API, this isn’t the preferred approach. Instead, accept the deployment configuration for deployment runs or use the output_workspace parameter for app runs.
Beyond connected data sources, some AI Hub features support alternative input and output options. Support varies between features and can differ between the user interface and API.
Additional input options include:
Additional output options include:
Manual export — Automation app and deployment results can be manually exported in .csv or .xlsx format, either as a local download or to a connected drive. Open an app or deployment run, click the dropdown indicator next to the app name, then select Export results.
