AdministrationBilling and usage

Managing subscriptions

Commercial

AI Hub is available in two tiers: enterprise lite and enterprise. Enterprise lite and enterprise tier organizations can work with their support team for all subscription and billing inquiries.

The previously offered AI Hub Commercial tier offered self-service subscription management. While new AI Hub Commercial sign-ups are discontinued, existing commercial accounts can continue using and managing their subscriptions.

You can manage commercial subscription plan from the settings page. The Subscription & Billing tab is visible to admins only.

Canceling subscriptions

You can cancel an AI Hub Commercial subscription at any time. When you cancel an AI Hub Commercial subscription, your organization can continue using AI Hub until the end of your current service period. Your service period corresponds to the billing cycle found in your usage settings. Any usage incurred during the remainder of your service period is billed to your payment method at the end of the cycle.

If an account remains inactive and without a subscription for an extended period of time, the account might be deactivated and all resources deleted. Accounts scheduled for deactivation are notified ahead of time.

  1. In the header, click the initials icon and select Settings.

  2. Select the Subscription & Billing tab.

  3. On your active plan card, click Manage subscription.

  4. Select Cancel subscription.

  5. Click Cancel subscription to confirm.