Getting started — Instabase Documentation

To get started using AI Hub, you can create a community account, join an existing organization, or start your own free trial of an organization.

You can have your own community account and be part of an organization. All content in your community and organization accounts is kept separate. If your accounts share an email address, you can switch between your accounts by selecting your organization or community account name in the header.

For a comparison of available AI Hub plans and their supported features, see Instabase pricing.

Create a community account

Although you can try AI Hub without creating a community account, an account lets save the apps you build for later use and give you access to more features.

To create a community account, you can use an email and password or Sign in with Google. When you register with an email address and password, you must set up multifactor authentication using either SMS or an authenticator app.

Using Sign in with Google is supported but not required for email addresses tied to a Google Account. If needed, you can later create email and password credentials, with the same email address, to access the same AI Hub account.

Creating an account starts your free AI Hub Community subscription. Trials include $5 (USD) worth of usage (500 consumption units) so you can try out AI Hub capabilities. Familiarize yourself with consumption unit usage rates before getting started. When you run out of included units, or after 92 days, your AI Hub Community trial ends and you must subscribe to an AI Hub plan.

Join an organization

Joining an organization gives you access to your organization’s subscription and consumption units. As an organization member you get:

A personal workspace within your organization.
Access to full AI Hub functionality, including features available exclusively with a commercial or enterprise subscription such as shared workspaces, Build project collaboration, and app sharing within your organization.
Organization-managed billing, with consumption units shared between all members of your organization. While consumption units are shared across the organization, organization admins can see usage details for each member.

Joining an organization starts with receiving an invitation email. Invitations are sent by your organization admin, but arrive from the email address no-reply@instabase.com. When you accept the invitation, complete the sign-up process using the email address to which your invitation was sent. You can either create email and password login credentials or, if your email is tied to a Google Account, you can use Sign in with Google. When you register with an email address and password, you must set up multifactor authentication using either SMS or an authenticator app.

Start an organization

Any user with a community account who isn’t already a member of an organization can initiate a one-time free trial of an AI Hub Commercial subscription. The person who starts the trial becomes the organization admin and is responsible for managing the organization and trial.

AI Hub Commercial trials include all features available with a paid subscription. Trials last 14 days and include $75 (USD) worth of usage. See Managing subscriptions and usage for details.