Getting started

To get started using AI Hub, you can create a community account, join an existing organization, or start your own free trial of an organization.

You can have your own community account and be part of an organization. All content in your community and organization accounts is kept separate. If your accounts share an email address, you can change between your accounts, without needing to log out, by selecting your organization or community account name in the AI Hub header.

For a comparison of available AI Hub plans and their supported features, see Instabase pricing.

Create a community account

Although you can try out some AI Hub functions without creating a community account, creating an account lets you try more apps and features and save the apps you build for later use.

To create your own community account, you can either create email and password login credentials or, if your email is tied to a Google Account, you can use Sign in with Google. When you register with an email address and password, you must set up multifactor authentication using either SMS or an authenticator app.

Using Sign in with Google is supported but not required for email addresses tied to a Google Account. If needed, you can later create email and password credentials, with the same email address, to access the same AI Hub account.

Registered accounts get 500 free consumption units to try out AI Hub’s capabilities. Familiarize yourself with consumption unit usage rates before getting started. When you run out of units, you can add more units to your account at any time from your billing settings.

Join an organization

Joining an organization gives you access to your organization’s subscription and consumption units. As an organization member you get:

  • A personal workspace within your organization.

  • Access to full AI Hub functionality, including features available exclusively with a commercial or enterprise subscription such as shared workspaces, Build project collaboration, and app sharing within your organization.

  • Organization-managed billing, with consumption units shared between all members of your organization. While consumption units are shared across the organization, organization admins can see usage details for each member.

Joining an organization starts with receiving an invitation email. Invitations are sent by your organization admin, but arrive from the email address no-reply@instabase.com. When you accept the invitation, complete the sign-up process using the email address to which your invitation was sent. You can either create email and password login credentials or, if your email is tied to a Google Account, you can use Sign in with Google. When you register with an email address and password, you must set up multifactor authentication using either SMS or an authenticator app.

Using Sign in with Google is supported but not required for email addresses tied to a Google Account. If needed, you can later create email and password credentials, with the same email address, to access the same AI Hub account.

Start a free trial of AI Hub Commercial

Any user with a community account who is not already a member of an organization can initiate a one-time free trial of an AI Hub Commercial subscription. The person who starts the trial becomes the organization admin and is responsible for managing the organization and trial.

Free commercial trials include all features available with a paid subscription. Your free trial lasts 14 days and includes $75 (USD) worth of usage. Throughout the trial, you can monitor your usage. At the end of your trial, or when the included consumption units have been used, you can continue your AI Hub Commercial subscription from your Subscription & Billing settings.

During the trial, the content in your existing community account is kept separate from the content in your organization account. This means that:

  • When the trial starts, no content is migrated from your community account to your organization account.

  • Any content created in your organization, whether in your personal workspace or a shared workspace, isn’t migrated to your community account when your trial ends. However, if you continue your AI Hub Commercial subscription, all content created in the organization during the trial is preserved.

  • When your trial ends, you can continue to view existing data, such as conversation history or app run results in your organization. However, you can’t perform any tasks that require consumption units unless you continue your subscription. Also, any units tied to your community account can’t be applied to your organization after your commercial trial ends.

To start your commercial trial, navigate to the Subscription & Billing tab of your user settings and click Try for free.

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