Getting started

To get started using AI Hub, you can create a community account or join an existing organization.

• Creating a community account lets you explore the AI Hub Community tier. The Community tier is best suited to personal or general use, with limited support for advanced business needs.

• Joining an organization lets you explore the AI Hub Commercial or Enterprise tier, depending on which tier your organization subscribes to. The Commercial and Enterprise tiers are designed to meet your organization’s needs, whether you’re a small business or looking for enterprise-grade, production-ready solutions.

  If you want to explore the AI Hub Commercial offering, you can start a one-time free trial of an AI Hub Commercial subscription. You must create a community account first.

For a comparison of available AI Hub plans and their supported features, see Instabase pricing.

Create a community account

Create a free AI Hub community account to begin exploring AI Hub. Creating a community account initiates a one-time trial of AI Hub Community subscription. To help you fully explore AI Hub features, your trial includes $5 (USD) worth of usage (500 consumption units). You can use your units to query chatbots, converse with documents, build and run apps, and more.

1. On the AI Hub homepage, click Get started for free.

2. Do one of the following to create an account.

   • Sign up with Google: Use your Google Account and its associated details to create an AI Hub account.

     Using Sign in with Google is supported but not required for email addresses tied to a Google Account. If needed, you can later create email and password credentials, with the same email address, to access the same AI Hub account.

   • Sign up with basic authentication: Register with your email address and a password, then configure multi-factor authentication.

     Registering with basic authentication

     1. Enter your email address then click Create account.

     2. Enter a password and your first and last name, then click Continue.

        Passwords must be at least 8 characters and contain at least one uppercase letter, one lowercase letter, one number, and one special character.

     3. Check your email inbox for a verification email. Click the button or link provided to confirm your email address.

        After being redirected to AI Hub, upon first login you must set up multi-factor authentication.

     4. Select an authentication method, then click Next.

        • SMS: Authentication codes are sent by SMS message (text) using Twilio. Some countries restrict receiving SMS messages from Twilio.

        • Authenticator app: Authentication is through an authenticator app such as Authy, Duo Mobile, Okta Verify, Google Authenticator, or Microsoft Authenticator.

     5. Follow the provided directions to set up multi-factor authentication.

After signing in, you can start exploring all features available at the community tier. Familiarize yourself with consumption unit usage rates and what actions consume units before getting started. When you run out of included units, or after 92 days, your AI Hub Community trial ends and you must subscribe to an AI Hub plan to continue.

Join an organization

Joining an organization gives you access to your organization’s subscription, so you can start collaborating as a team. As an organization member you get:

• A personal workspace within your organization.

• Access to greater AI Hub functionality, including features available exclusively with a commercial or enterprise subscription such as shared workspaces, Build project collaboration, and app sharing within your organization.

• Organization-managed billing, with consumption units shared between all members of your organization.

Joining your team’s AI Hub organization starts with receiving an invitation from your organization admin.

1. Check your email inbox for the invitation email, then click the button or link provided to open AI Hub.

   Invitations are sent from no-reply@instabase.com. If you expect an invite but don’t see one, check your spam or junk filters for messages from this address.

2. Do one of the following to create your organization account. Ensure the email address used matches the email address to which your organization invite was sent.

   • Sign up with Google: Use your Google Account and its associated details to create an AI Hub account.

     Using Sign in with Google is supported but not required for email addresses tied to a Google Account. If needed, you can later create email and password credentials, with the same email address, to access the same AI Hub account.

   • Sign up with basic authentication: Register with your email address and a password, then configure multi-factor authentication.

     Registering with basic authentication

     1. Confirm the email address to which your invitation was sent, then click Create account.

     2. Enter a password and your first and last name, then click Continue.

        Passwords must be at least 8 characters and contain at least one uppercase letter, one lowercase letter, one number, and one special character.

     3. At the account creation success message, click Get started, then log in.

     Upon first login you must set up multi-factor authentication.

     1. Select an authentication method, then click Next.

        • SMS: Authentication codes are sent by SMS message (text) using Twilio. Some countries restrict receiving SMS messages from Twilio.

        • Authenticator app: Authentication is through an authenticator app such as Authy, Duo Mobile, Okta Verify, Google Authenticator, or Microsoft Authenticator.

     2. Follow the provided directions to set up multi-factor authentication.

After signing in, you can start exploring the features and functionality available to you based on your subscription tier and assigned roles.