Limitations and supported files

AI Hub usage is subject to these limits.

  • Instabase Drive storage includes up to one terabyte of storage for AI Hub projects and documents. Organizations can connect external storage if the Instabase Drive is insufficient.

  • Upload files of up to 50 MB or 800 pages each.

  • Upload up to 100 MB per upload batch.

  • Process up to 100 files in a Converse conversation.

  • Process up to 500 files in a Build project.

  • AI Hub is supported on the most recent two versions of Chrome, Edge, Firefox, Opera, and Safari.

Supported file types

These are the file types that are supported for Converse and Build import.

.bat, .bashc, .c, .cc, .chtml, .cmake, .cmd, .cpp, .cs, .css, .csv, .cxx, .cy, .dockerfile, .docx, .eml, .gdoc, .go, .gsheet, .gslides, .h++, .hpp, .html, .java, .jpeg, .jpg, .js, .json, .mht, .mhtml, .mkfile, .msg, .pdf, .perl, .php, .plsql, .png, .pptx, .py, .pxi, .pyx, .r, .rd, .rs, .rtf, .ruby, .tif, .tiff, .ts, .txt, .xlsx, .xml, .yaml, .yml, .zsh

For commercial and enterprise users, if splitting is enabled in Build project settings, multipage files may include multiple document types, and documents are assigned appropriate classes. In Converse, and in Build projects without splitting, each file must contain a single document for best results.

Attachments included in email files (.eml) are separated from the source file and treated as separate files.

If necessary, file rotation, skew, and warp are automatically corrected at upload.

Processed Build results can be exported in CSV or Excel format.

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